Shangri-La Surabaya

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Shangri-La Surabaya
$$$$

Overview

Situated around a 5-minute drive from a shopping hub like Surabaya Town Square, the 5-star Shangri-La Surabaya hotel provides guests with a restaurant and a barber shop. The hotel offers an outdoor swimming pool along with a Jacuzzi, a sauna, and an outdoor swimming pool and boasts a location not very far from Ciputra World Surabaya Mall.

Location

GBI Pakis is a mere 9 minutes' stroll from the accommodation, and Masjid Nasional Al-Akbar is within a 6-km distance of it. The Sawahan district of Surabaya, where the Shangri-La Surabaya sits, grants access to cultural attractions like Siola Surabaya Museum, which is 4.2 km away. The property is within a 2-km distance of Surabaya Zoo.

For those travelling from afar, Juanda airport is 20 minutes' drive away.

Rooms

There are 363 rooms with individual climate control, an ironing set, and central heating. Some of them offer a flat-screen TV with satellite channels as well as a minibar, tea and coffee making facilities. A walk-in shower and a separate toilet, along with such comforts as a hair dryer and bath sheets are also at guests' disposal. Some of these rooms have views of the city.

Eat & Drink

Breakfast is served every morning in the restaurant. This Surabaya hotel is very close to Resto Nine serving fusion dishes.

Leisure & Business

The property also offers an outdoor pool area and a picnic area for extra charge. The Shangri-La pampers guests with a sun terrace and a golf course. A wellness area and a spa lounge will surely add to a perfect stay.

Good to know
Check-in/Check-out
from 14:00-23:00
from 06:00-12:00
Amenities
Public parking is possible on site for free.
Wireless internet is available in for free.
Other information
Breakfast
You can start your day with a full breakfast, which costs IDR 116162 per person per day. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Building
Year renovated:2012
Number of floors:17
Number of rooms:357
Price calendar
Check availability and prices for your dates now!

Rooms and availability

King Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Suite
  • Max:
    3 persons
Presidential King Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Show 6 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant

Snack bar

Picnic area/ Tables

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Shallow end

Room view

  • City view
  • Pool view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Shangri-La Surabaya

💵 Lowest room price 6499 INR
📏 Distance to centre 4.0 km
🗺️ Location rating 8.0
✈️ Distance to airport 19.7 km
🧳 Nearest airport Juanda, SUB

Location

Address
The address has been copied.
Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
Map view
Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
  • City landmarks
  • Nearby
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Nini's Seafood
400 m
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Kedai Si Mbok
670 m
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The Avenue Lounge Bar
770 m
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Bakerzin
670 m

Reviews of Shangri-La Surabaya

9.1 /10
Perfect
354 reviews
Verified reviews  
Discover top-rated options through reviews we verify from our site and Booking.com.
Our guests’ reviewsWrite a Review
  • J
    Jon
    United States
    Wrote a review on 05 Sept
    Very good
    7.0

    Had modern and contemporary room, marvellous breakfasts, you guys rock!

    We would recomand this hotel, spent here very nice 1 night. The location was strategic and good - only a short distance to everywhere we wanted to go. The property itself was in a very quiet area, really close to cafes and restaurants and Indonesia for to see wild patchouli being harvested and activities and playings.

  • H
    Harold
    United States
    Wrote a review on 21 Aug
    Perfect
    9.0

    The location was strategic and comfortable - short walk to Indonesia for to see wild patchouli being harvested and cafes and restaurants and shopping mall. We where in contemporary deluxe king room...

  • E
    Ellen
    United States
    Wrote a review on 07 Jul
    Nice
    6.6

    The hotel was nice, really enjoyed garden view from our deluxe twin room. the room we had included a mini bar, satellite television, and climate control. the food in the restaurant was healthy. the position of the venue was marvellous. the daily service was top-notch.

  • D
    Drew
    United States
    Wrote a review on 03 Jun
    Very good
    7.2

    Comfortable beds, a TV with satellite channels, a fridge, and coffee/tea making facilities in the room. Super convenient location next to the mall, making it easy to explore the area 🛍️.

  • W
    Warren
    United Kingdom
    Wrote a review on 28 May
    Very good
    7.0

    The hotel provides impeccable service, with staff anticipating guests' needs. English language proficiency is high which makes communication easier. The hotel is conveniently located near a shopping mall. The rooms are clean, comfortable, and newly refurbished.

    Maintenance could be better, as some parts are in need of repair. Housekeeping could be more attentive to corners and tabletops.

  • J
    John
    United States
    Wrote a review on 16 May
    Great
    8.0

    The hotel offered excellent service during our 16-day stay. They have Wheelchair Accessible rooms with comfy beds and modern decor. - the rooms had coffee and tea making equipment, a refrigerator, and glassware available.

  • S
    Stanley
    United Kingdom
    Wrote a review on 18 Apr
    Perfect
    9.6

    The hotel's breakfast was really good, with a wide range of choices and high-quality options. The staff were friendly, kind and helpful, making my stay a perfect experience. the spacious and comfortable rooms, along with the convenient location, only 20-30 minutes from the airport and the city center, made for a very comfortable and enjoyable stay.

    All was perfect.

FAQ about Shangri-La Surabaya

Which attractions can we visit during our stay at Shangri-La Surabaya hotel?
During their stay at Shangri-La Surabaya hotel guests can visit Surabaya Zoo (2 km), Pointed Bamboo Monument (3.6 km) as well as Bungkul Park (2.2 km) among others.
What is the nearest airport to Shangri-La Surabaya?
Juanda airport lies within 20 km of Shangri-La Surabaya and is reachable with a 20-minute drive.
Is airport shuttle provided by the hotel?
Airport shuttle which will take you to the hotel with a 20-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
What are the recommended dining options during the stay at the Shangri-La Surabaya hotel?
Guests of the Shangri-La Surabaya hotel can dine just outside the property in a highly rated-8/10 according to reviews-restaurant Resto Nine offering fusion cuisine.
Does the deluxe 5-star Shangri-La Surabaya hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the deluxe 5-star Shangri-La Surabaya hotel.
What is the timeframe for check-in and check-out in the hotel?
Guests of the hotel can check in from 14:00 to 23:00 and check out from 06:00.
How much does a room at the deluxe 5-star Shangri-La Surabaya cost?
The prices at the deluxe 5-star Shangri-La Surabaya start from $70.
What payment methods are accepted in the 5-star Shangri-La Surabaya?
At the 5-star Shangri-La Surabaya, guests can pay using Mastercard, Visa, and American Express as well as other payment methods.
What room types does the deluxe 5-star Shangri-La Surabaya comprise?
The deluxe 5-star Shangri-La Surabaya provides such room types as Deluxe Twin Room, Deluxe King Room, and Executive Suite.
Which facilities are included in the rooms at the hotel?
Rooms of the hotel are highly rated for comfort-9.2/10 according to reviews-ensured by climate control.
Does the hotel provide business facilities?
Yes, the hotel comprises a conference space and a meeting room as well as conference equipment and a photocopy machine.
Which facilities does the deluxe 5-star Shangri-La Surabaya hotel provide?
Top locations of the deluxe 5-star Shangri-La Surabaya hotel include a ballroom and a barber shop, whereas guests' safety will be ensured with a safety deposit box and 24-hour security.
Does the hotel feature any spa facilities?
Pampering amenities in the hotel include a Jacuzzi and a sauna.
Is swimming pool available at the deluxe 5-star Shangri-La Surabaya?
Yes, the deluxe 5-star Shangri-La Surabaya features a year-round outdoor swimming pool.

Best-Rated Shangri-La Group Hotels around Surabaya

The Shangri-La Group redefines luxury hospitality by providing exceptional services and world-class amenities. With a global presence in major cities, the brand values the well-being of its guests by offering wellness programs and delectable cuisine. Stay at a Shangri-La hotel to be pampered by the attentive staff, unwind in the serene ambiance, and experience the ultimate hospitality.

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Rooms and Guests2 Guests, 1 room